This page was last modified on 07/05/2018.
We respect the privacy of everyone who comes into contact with Lucee Association Switzerland and ensure that the personal information provided to us is treated confidentially. Processing of personal data is done in accordance with the requirements of the General Data Protection Regulation.
Use of your personal dataThe entered data is not provided to third parties without explicit prior permission, unless Lucee Association Switzerland is obliged to do so on the basis of the law or a court decision.
Special and / or sensitive personal data that we processOur website and / or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via firstname.lastname@example.org and we will delete this information.
CommunicationWhen you send emails or other messages to us, it is possible that we keep these messages. Sometimes we ask you for personal details that are relevant to the situation. This makes it possible to process your questions and answer requests. The data is stored on the secure servers of Lucee Association Switzerland or that of a third party with a secure server. We never make your details available to third parties for commercial purposes.
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Google AnalyticsAnalytics cookies collect information about how you use our website, and enable us to improve the way it works. This allows us to see an overall pattern of usage rather than the usage of a single person. Your IP address will be anonymous and we will not share data with Google (nor their partners) and we have a processing agreement with Google. Lucee Association Switzerland does not affect the processing and storage of this information on Google's servers which may also be located outside the European Union.
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. This data is used to perform the service. The data is stored on secure the servers of Lucee Association Switzerland or that of a third party. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or as an oath or legal obligation.
What do we use your information for?Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience — your information helps us to better respond to your individual needs.
- To improve our site — we continually strive to improve our site offerings based on the information and feedback we receive from you.
- To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
- To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to topics, or in response to your user name, respond to inquiries, and/or other requests or questions.
Web hosting and email
We use web hosting from Linode. They process personal data on our behalf and do not use your data for their own purposes. Linode has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Linode is required to observe secrecy on the grounds of the agreement.
You can register via our website for the general newsletter of Lucee Association Switzerland. In this way, we inform subscribers about developments that are relevant to our customers. Every newsletter contains a link with which you can unsubscribe. Your name and email address will never be used for any other purpose than for sending the requested newsletter. Your personal data is stored securely.
Storage period of the data
The general visit data is not saved for longer than 26 months. The information that you have provided to us so that we can contact you by telephone or by e-mail will be retained until the contact has taken place.
This means that we keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to forget. Based on applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
Change or delete your data
To file a complaint
You always have the right to file a complaint with the regulator if you have doubts about the privacy statement or our way of dealing with your personal data. This can be done via the website of the Dutch Data Protection Authority, via this link Autoriteitpersoonsgegevens.nl.
Contact detailsLucee Association Switzerland